About
Highly motivated Full Stack Developer with a strong foundation in both front-end and back-end technologies, specializing in crafting scalable and efficient software solutions. Proven ability to design, implement, and maintain robust server-side architectures, committed to delivering clean, maintainable code and continuously optimizing development processes to enhance user experience and system performance.
Work
Staff Asia
|Customer Success
Sylhet, Sylhet Division, Bangladesh
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Summary
Currently providing customer-centric support and solutions, ensuring client satisfaction and contributing to service improvement initiatives within a dynamic team environment.
Highlights
Managed diverse customer inquiries and resolved technical issues, consistently achieving high client satisfaction rates through effective problem-solving.
Collaborated cross-functionally to escalate and resolve complex customer problems, contributing valuable user feedback to product development teams.
Maintained comprehensive documentation of customer interactions and solutions, enhancing knowledge base accessibility and team efficiency by 15%.
Identified recurring customer pain points and communicated insights to relevant departments, influencing future product features and service enhancements.
Enuva IT
|Front-End Developer
Sylhet, Sylhet Division, Bangladesh
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Summary
Developed and maintained responsive web applications, leveraging modern front-end technologies to deliver engaging user experiences and robust client solutions.
Highlights
Engineered and implemented dynamic user interfaces for multiple client projects using React.js and Next.js, improving user engagement by an estimated 20%.
Designed and integrated responsive web designs with Bootstrap, Tailwind CSS, and Mantine, ensuring cross-browser compatibility and optimal performance across devices.
Collaborated closely with back-end developers to integrate RESTful APIs, ensuring seamless data flow and functionality for complex web applications.
Optimized application performance and loading times through code refactoring and efficient asset management, resulting in a 15% improvement in page load speed.
Contributed to the full software development lifecycle, from conceptualization and design to deployment and maintenance, adhering to best practices for clean and scalable code.
Languages
English
Skills
Programming Languages
HTML, CSS, SCSS, JavaScript, TypeScript, SQL.
Frontend Development
React.js, Next.js, Solid.js, Bootstrap, Tailwind CSS, Mantine, Wordpress.
Backend Development
Node.js, Express.js, Puppeteer, JWT, Firebase, Prisma.
Database Management
MongoDB, Mongoose.
References
DIPTO ROY
Full Stack Web Developer, Email: contactwithdipto@gmail.com